Gift Voucher FAQs


All Historic Hotels of Europe gift vouchers are valid for 5 years from the date of purchase, giving recipients plenty of time to plan their perfect historic escape.
Yes, our gift vouchers are redeemable at all member hotels across Europe featured on our website, from castle hotels in Sweden to palazzo hotels in Italy.
Simply visit our website, select your preferred hotel and book your stay. At the hotel´s check out, the voucher amount will be deducted from your total booking cost.
Yes! You can add a personal message and choose from elegant designs. E-gift vouchers can be customized with the recipient's name and your personal greeting. In addition, your can send us your image to publish on the voucher!
Don't worry! We keep a record of all voucher purchases. Contact our customer service team by e-mail at "voucher@historichotelsofeurope.com" with your order details, and we can resend your voucher information.
Gift vouchers are non-refundable once purchased. However, they can be transferred to another person and are valid for 5 years, providing maximum flexibility.
Historic Hotels of Europe Gift Voucher cannot be used in conjunction with any 3rd- party booking websites, like Booking.com/ Expedia or similar. Only hotels featured on HistoricHotelsofEurope.com and booked with directly will accept the Gift Voucher as a form of payment.
Yes, you can use multiple gift vouchers for a single booking. Simply provide all voucher codes during checkout to combine their values.
Yes, your Historic Hotels of Europe Voucher may be used multiple times, provided there is remaining credit on your Gift Voucher after you use it.
Miles & More members earn miles on every gift voucher purchase. You can also redeem your existing Miles & More miles to purchase gift vouchers. Simply log in with your Miles & More account during checkout to earn or spend miles.
Through our partnership with Global Forest Fund, we plant one tree for every gift voucher purchased. These trees are planted in reforestation projects around the world, helping to combat climate change and restore natural habitats. You'll receive confirmation of your tree-planting contribution with your voucher.
If you have questions or if you need support, contact us by email "voucher@historichotelsofeurope.com" or give us a call at +39 335 5363405.